"In particular, we had a very challenging purchase of our most recent home due to a distressed developer and numerous issues with the new house they had just completed. Kathy worked tirelessly on our behalf for 8 months to navigate an arduous process that included negotiations with the distressed seller, bank, contractors, and an unmotivated selling agent. She was professionally persistent on a daily and weekly basis, communicated effectively with us and with the other side, and ultimately drove the successful conclusion of our home purchase with terms that exceeded our expectations."